Usability testing fits in as one part of the user-centered design process. In a usability test, representative users try to find information (or use functionality) on the Application, while observers, including the development staff, watch, listen, and take notes. The purpose of a usability test is to identify areas where users struggle with the site and make recommendations for improvement.
Usability testing is typically best implemented after you've completed earlier steps in the UCD process. It’s better to clearly define problems, goals, and objectives before testing your Application.
Begin by asking yourself questions such as:
What are the primary business objectives of your company and how can you transfer them to the Web?
Who are the users of your Web site?
What are your users' tasks and goals?
What information do your users need?
What form of media do your users need information to be relayed to in?
What functions do your users want from the Web site?
Usability testing is typically best implemented after you've completed earlier steps in the UCD process. It’s better to clearly define problems, goals, and objectives before testing your Application.
Begin by asking yourself questions such as:
What are the primary business objectives of your company and how can you transfer them to the Web?
Who are the users of your Web site?
What are your users' tasks and goals?
What information do your users need?
What form of media do your users need information to be relayed to in?
What functions do your users want from the Web site?
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